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Corrupted(?) pics/vids

Posted: Fri Aug 10, 2018 10:19 pm
by Diabolical
Last night I went to a concert took a few pics and some video. When I got home I saw that there was a problem with most of them.
It's just a gray screen with a ! on my phone.
When I try to open them on my laptop it says:
photo001.jpg
It looks like we don't support this file format.
or
video001.mp4
We can't open this file.
And Photoshop says:
Could not complete your request because a JPEG marker segment length is too short (the file may be truncated or incomplete).
Any idea why? Can they be saved?